Returns Frequently Asked Questions

My Packaging is Broken

Items is required to be returned in the original packaging exactly the way it was received. It needs to be packaged correctly. If item is not packaged correctly it will be damaged further on the way back. If this happens then your return can be rejected. It is very unfortunate scenario and we cannot really do much about this. To avoid this from happening we recommend you to open item very carefully so that packaging is not damaged. Keep your packaging with you for sometimes so that you can use it in case if you need it.

Opening Packaging Late

If you open item very late i.e. more than two weeks of delivery and it is damaged. In such scenario you will not be able to return it. We recommend you to open your item as soon as it arrives and check it for defects. Further information about our returns policy can be found on our returns and refund policy.

I Have a Question which wasn’t Answered, Can You Please Help?

No problem, please shoot us an email using our contact us page.